This Site is run by Phase Eight (Fashion & Designs) Limited (“Phase Eight”/”we”/”us"/”our”). For the purposes of applicable data protection laws, including the EU General Data Protection Regulation (“GDPR”) (as amended or superseded) Phase Eight is the “controller” of the personal information collected through the Site, by phone, e-mail or other communication, with our Customer Services team, or in any Phase Eight store. This means that Phase Eight decides why and how your personal information is processed.
How do we collect information from you?
Information we collect when you visit our Site
We will collect personal information that you provide to us when you:
Create an account on our Site;
Place an order through our Site;
Fill in forms on our Site, for example to leave feedback, enter a competition or respond to a survey;
Subscribe to our mailing list.
Any personal information you provide to us in the ways listed above is voluntary. However, if you do not provide this information to us, we may be unable to provide products and services to you or interact or communicate with you effectively.
We will also collect certain information automatically when you visit our Site, in particular:
When you access our Site, we use “cookies” to make it easier for you to use our Site. These cookies record data about the pages you browse and the activities you carried out during your visit. Further details about our use of cookies is set out in our Cookie Policy;
We record details of the resources that you access to visit our Site (for example, URL addresses, traffic data etc.); and
We record information about the type of device you have used to visit our Site, your device settings, and the cause of any system errors. Your device manufacturer or operating system provider will have further details on what information your device makes available.
Information we collect in our storesWe will collect personal information that you provide to us in our stores when you:
Ask us to provide you with a digital receipt;
Subscribe to our mailing list;
Enter a competition or respond to a survey.
Information we collect when you contact us
We will collect personal information about you when you contact us by telephone, e-mail, online chat function or via social media. We may monitor, record and store such communication with you as needed and, in particular, for training and/or quality purposes.
Information we collect if you apply for a job with us
You may be able to apply for a job with us through our Site, in-store or through third party websites such as LinkedIn. The personal information we collect about you may include your name, contact details, employment history, and any information set out in your CV.